A major loss can be upsetting and disruptive. We look at you as people, not claims, which is why our caring, down to earth experts will give you peace of mind.
In the event of a loss, we understand the importance of working with you in a timely and sensitive way. We know that these early stages can be very distressing while insurers look into the details of the policy as well as any potential conditions or breaches, but we will be hands-on throughout this process.
We’re always here to help you when you need us most
For more significant material damage and business interruption claims we believe you should be represented by your own Claims expert. Gravity can offer exclusive access to Orbit Claims whose qualified experts will work with you during the whole claims process, defending your interests and ensuring that your claim is settled as fairly and as quickly as possible.
Orbit Claims service provides:
Dealing with historic claims can be frustrating, time consuming and costly at renewal. We offer a claims audit service; reviewing the position of current claims, challenging reserves were necessary, so that your claims history is as accurate as possible, any outstanding claims are resolved quickly and that your loss ratio is managed and improved to help you achieve lower insurance premiums.
Gravity provided us with sound advice from the outset and have put together an insurance package that protects all aspects of our business activities. The team at Gravity are always responsive whenever we have a query and we wouldn’t hesitate to recommend them for your insurance requirements
I have built a strong business relationship with Dale and his team at Gravity Risk Services. He is always willing to advise my clients on insurance matters, and I look forward to working with him for many years to come.
I have worked with Dale over a number of years as an Insurance Broker. I have always found Dale to be forward thinking for the needs of the client and focused on the cost .v. benefit of any given policy as well as aspects over all. Dale had an excellent approach in his work and took time to explain details in an appropriate way. I would recommend Dale without hesitation and would trust he would provide an excellent, professional support to any business.
If I have any enquiries relating to commercial insurance, Dale is the first person I turn to. He is a fountain of knowledge, very professional and great company. I would always be happy to recommend him to friends and clients alike